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Privacy policy

Carter Country Meats
Effective Date: July 1, 2025
Last Updated: July 1, 2025

Introduction

Carter Country Meats ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.cartercountrymeats.com, make a purchase from us, or interact with our services, including our SMS marketing program.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Make a purchase
  • Subscribe to our newsletter or SMS messages
  • Contact us with questions or comments
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on our site
  • Cookies and similar tracking technologies

Email and SMS Marketing Programs

Email Marketing

Consent and Subscription

By providing your email address and subscribing to our email communications, you consent to receive promotional and marketing emails from Carter Country Meats. You can subscribe through our website, during checkout, or by contacting us directly.

Types of Email Communications

You may receive the following types of emails from us:

  • Newsletter with farm updates and product information
  • Promotional offers and discounts
  • Product announcements and availability updates
  • Order confirmations and shipping notifications
  • Seasonal specials and recipes
  • Educational content about our farming practices

Email Frequency

Email frequency varies based on your subscription preferences and our communications schedule. Newsletter subscribers typically receive 1-2 emails per week, with additional promotional emails during special events or sales.

Unsubscribe and Opt-Out

You can unsubscribe from our email communications at any time by:

  • Clicking the "unsubscribe" link at the bottom of any email
  • Contacting us directly at 307.431.2575 or info@cartercountrymeats.com
  • Updating your preferences in your account settings (if you have an account)

We will process your unsubscribe request promptly, typically within 10 business days.

SMS Marketing Program

SMS Consent and Opt-In

By providing your mobile phone number and opting into our SMS marketing program, you expressly consent to receive promotional and marketing text messages from Carter Country Meats. This consent is not a condition of any purchase.

Types of SMS Messages

You may receive the following types of text messages from us:

  • Promotional offers and discounts
  • Product announcements
  • Order confirmations and shipping updates
  • Seasonal specials and farm updates
  • Customer service communications

SMS Message Frequency

Message frequency varies based on your preferences and our promotions. You may receive up to 8 promotional messages per month, though frequency may be higher during special promotional periods.

Data Rates and Charges

Standard message and data rates may apply according to your mobile carrier's plan. Please contact your mobile carrier for information about your specific plan and any applicable charges.

SMS Opt-Out Instructions

You can opt out of receiving SMS messages at any time by:

  • Replying "STOP" to any text message from us
  • Texting "STOP" to our SMS number
  • Contacting us directly at 307.431.2575 or info@cartercountrymeats.com

After you send "STOP," we will send you a one-time confirmation message to verify your opt-out request has been processed. You will not receive any further SMS messages from us unless you re-subscribe to our SMS program.

Help and Customer Support

For help or customer support regarding our SMS program, text "HELP" to our SMS number or contact us at:

Data Security and Privacy

We implement appropriate technical and organizational security measures to protect your email address, mobile phone number, and related personal information against unauthorized access, alteration, disclosure, or destruction. Your contact information will only be used for the purposes described in this policy and will not be sold, rented, or shared with third parties for their marketing purposes without your explicit consent.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Send you email newsletters and marketing communications (with your consent)
  • Send you SMS marketing messages (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors
  • Shipping companies
  • Email and SMS marketing platforms (such as Klaviyo)
  • Website hosting and analytics providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to opt out of email and SMS marketing communications
  • The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our central database is operated.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and update the "Last Updated" date. For material changes, we may also notify you by email or SMS if you have subscribed to our communications.

Compliance with Laws

Our email and SMS marketing practices comply with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), the Cellular Telecommunications Industry Association (CTIA) guidelines, and other applicable federal and state laws and regulations.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Carter Country Meats
PO Box 72
Ten Sleep, WY 82442
Phone: 307.431.2575
Email: info@cartercountrymeats.com
Website: www.cartercountrymeats.com

For email or SMS-related inquiries specifically, you may also contact us directly or reply to any of our communications with your questions.


This Privacy Policy is effective as of the date listed above and applies to all information collected by Carter Country Meats.

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